Session ID: 110250

Abstract: When does end user adoption of an application really matter? It matters on the first day of go-live and every day after that. Through real-life stories and examples; learn how organizational change management; end user training; and end user support work together to drive and sustain end user adoption whether you are implementing a new application or releasing new features. Whether you are just focusing on using cloud applications or going 'all-in' on using cloud technology to transform your organization or disrupt your industry; learn how to tailor an end user approach to meet your needs.

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Objective 2: -