Session ID: 10737

Abstract: With increasing awareness, Reverse logistics is not just limited to one department and currently being managed in collaborative environment. This paper will discuss how return shipments can be tracked and managed by collaborating Purchasing and Shipping module in Oracle E-business Suit R12.2. New feature delivered is useful for organizations for maintaining compliance in return process as well as it provides good visibility for inter organization returns.

Objective 1: Harmonized & standardized returns process.

Objective 2: Creates visibility and tracking of returned goods across departments.

Objective 3: Reduces additional customization for returns shipping document.

Audience: Management